MISSION, VISION AND CODE OF CONDUCT
Understand and attend our clients’ needs, surpassing their expectations and customizing our services to their specific requirements based on a model of continuous improvement. Satisfy and contribute to the personal and professional development of our people and be regarded as leaders in Professional and Corporate Social Responsibility.
Provide professional services to businesses and institutions, vested with high technical and functional quality standards, in a personalized, confidential and in an innovative way, implementing norms and professional practices that meet national and international requirements.
TO THIS END, THE FIRM PRIORITIZES:
- The provision of services in a reliable, timely and professionally responsible way, applying our technical knowledge and experience and taking into account our clients’ requirements.
- Staff participation, training and team work.
- Processes and systems that adequately support the planning, rendering and quality control of our services, enabling the continuous improvement of our Quality Management System.
- Compliance with the principles and values of the Code of Ethics and Conduct of the Uruguayan Association of Accountants, Economists and Business Administrators.
- Honesty and Transparency.
- Appreciation of speech and respect for people.
- Impartiality , fairness , objectivity and independence.
- Trust, pride and sense of belonging.
OUR CODE OF CONDUCT
The Organization, Management and entire team of CARLE & ANDRIOLI should act in a manner consistent with the vision and mission of the Firm – attached – and in strict compliance with this code.
The aim of this code is to outline ethical principles and minimum standards of conduct.
The Firm’s management shall lead the organization in a competent, honest and transparent way, ensuring its members act ethically and in accordance with personal values and principles. Likewise, it must plan, provide direction and manage the business, aligned with best corporate practices. The value of one’s word and the respect for people’s rights, free of any form of discrimination, are fundamental to the Firm. The Firm’s management must act with impartiality and fairness, professional objectivity and independence and political and religious neutrality. It must align efforts and foster employment stability, trust, pride and a sense of belonging among the Firm’s employees. It must also ensure strict compliance with employment and tax legislation and alignment with the applicable technical standards.
Personal integrity and acting in good faith is paramount. Required general competencies of our employees include team work and commitment, technical competence, self-management, adaptability and entrepreneurship, fulfilling tasks and responsibilities according to the applicable job description, respecting the organization’s structure and established management systems. The annual performance review is conducted taking into account ethical considerations, peer relationships and communication skills. Likewise, employees shall evaluate the performance of the Firm’s Management. Employees must pursue constant development and training and take active part in professional associations and research work. To this end, they must engage in a minimum of 40 hours of training per year, under the conditions established by the Management team and in coordination with it. Employees must uphold the Firm’s work environment, suitable internal communications practices, interpersonal relationships, as well as the organization’s tangible and intangible assets. They must hold professional and adequate communications with clients, suppliers, other Firms and third parties that may be involved in the Firm’s business activities. Employees have the duty to immediately inform Management of any aspect that may deviate from this code. Internal and external surveys will be conducted on an annual basis to assess employee satisfaction.
OUR SERVICES AND CLIENTS
Our Firm has the duty to maintain strict and absolute confidentiality regarding client information and/or documentation. Every employee must sign a confidentiality agreement and the Firm shall issue a letter to clients outlining the organization’s commitment to confidentiality. Our Firm shall exclusively provide the professional services for which the technical training and professional capacity has been developed. It must clearly determine in writing the proposal and scope of the services to be provided, as well as the relationship between the parties, issuing the corresponding engagement letters. It shall carry out activities sensibly and diligently, in a trustworthy and timely manner, attending to the applicable professional standards and implementing programs to ensure the identification of client needs and the quality control of its services. It shall be able to provide adequate response to the trust and responsibilities demanded by our clients. To this end, services must necessarily be planned and rendered proactively according to the requirements of our clients. The Firm shall uphold strict and transparent client relationship practices, paying special attention to incompatibilities and conflicts of interest in providing its services.
OUR CORPORATE SOCIAL RESPONSIBILITY
CARLE & ANDRIOLI recognizes the importance of professional obligations towards society as derived from the role of the services it renders. Accordingly, it shall foster corporate social responsibility, take part in activities and participate in associations and organizations that promote it. It shall make contributions and collaborations to the community and support and cooperate with social projects and small ventures. The Firm is committed to occupational health and safety, the environment, loyal competition, responsible commercial practices and external communications regarding the Firm’s image and brand. We comply with the Code of ethics of the Uruguayan Association of Accountants, Economists and Business Administrators and adhere to the principles of the organizations of which our Firm is a member.